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Returns & Exchanges

If you are not completely satisfied with your purchase, we offer a 30-day return window for all unworn jewelry in its original packaging.

1

Initiate Request

Visit our returns portal and enter your order number and email address to start the process.

2

Prepare Package

Place the items in their original Havn box and secure them in a padded shipping mailer.

3

Ship Items

Affix the prepaid shipping label provided via email and drop the package at any authorized carrier location.

4

Receive Refund

Once inspected, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing